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Enjoy your Holiday in Gerlos,


Check-In:

the rooms are disposable at 3pm on the day of arrival and reserved for you until 7 pm, should you arrive later please contact us.

Check-Out:

We please our guests to leave the rooms and appartements at 10am

Parking:

Parking lots are available around our Hotel. Please keep in mind that we don't reserve Parking spots.

Pet's:

Dogs are allowed

Visitor's Tax:

per Person per Night € 1,20 (from year of Birth 2007 in the Year 2012)

Smoking:

The complete Alpenresort is actually non-smoking area. We please you to use open spaces for your desire.

Cancellation fee:

till 3 Months before the Arrival Date - free of charge
till 1 Month before Arrival Date - 40% of the Booking Price
till 1 Week before Arrival Date - 70% of the Booking Price
within the last Week before Arrival Date - 90% of the Booking Price

Paying Method:

We prefer Cash or Bank tranfer.
In Exceptions we accept Visa and Mastercard.
Your Bill needs to be paid on Arrival.

Bank Account:

Bank: Sparkasse Gerlos
IBAN: AT542051001200000881
BIC:SPSCAT21
Please note your name and event. booking number and date of your holiday.